Which of the following is an example of unprofessional conduct?

Failing to provide patient records upon request is an example of unprofessional conduct because it goes against the ethical and legal obligations of healthcare providers to maintain transparency and accessibility of a patient's medical information. Patients have the right to access their health records to stay informed about their treatment and make decisions regarding their care. Not providing this access can undermine the trust in the patient-provider relationship and may also violate regulations such as the Health Insurance Portability and Accountability Act (HIPAA), which mandates that patients have the right to obtain copies of their health information.

In contrast, conducting thorough patient history assessments, providing emergency care, and encouraging patient referrals are all actions that demonstrate professionalism, care, and commitment to patient welfare. These practices enhance the quality of care and foster positive relationships with patients.